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Specialist, Repackaging Process (9 Month Contract)

Specialist, Repackaging Process (9 Month Contract)

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Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung.


Specialist, Repacking Process (9 Month Contract)


Manage the repacking process and Quality Control grading for Commercial Return goods, inbound damaged goods and warehouse damaged goods. Management of packing materials inventory, repair parts, and accessories. Provide a forecast of these materials to SCM for sourcing.


Oversees the repacking process to qualify sellable inventory within 2 weeks after QC grading. Manage QC staff from 3rd party warehouse operations company.  Manage repairs such as simple fixes such as rear cover of Washer or Refrigerator replacements. Inspects the status of product appearance after repackaging.


Inventory management in the QC repacking area is required consistently due to multiple daily transactions of physical products. Communication with the 3rd party is required for and during all processes.


Repacking operations after QC grading

  • Extract a list of products with B & C1 grade from the inventory system
  • Responsible for the repacking of product and ensuring all accessories are included and the product appearance is flawless and labeled as appropriate
  • After repacking, re-inspect and re-grade the product and update the grade in the inventory systems
  • Responsible for the maintenance of packaging equipment
  • TAT management as 2 weeks


Simple fix operation

  • Manag third party warehouse team and train on appropriate fix
  • Maximize grading thru simple fixes as replacement of damaged rear covers for Home Appliances
  • Ensure a supply of parts for simple fixes
  • Re-inspection and grading after simple fix
  • After repacking and update the grade in the inventory system


Management of packing materials

  • Responsible to develop inventory management process for repackaging and parts at Warehouse
  • Responsible to forecast, plan and order requests through SCM
  • Receiving the empty boxes on product container to be supplied from Factories and update to the system
  • Communicate with SCM on required forecast ensuring timely order of products
  • Responsible for regular inventory counts and audits to be conducted


Management of parts for simple fix

  • Inventory management (managed by excel file or internal system) and manage part balance
  • Secure the stock and prevent a discrepancy between physical number and system data


Monthly reporting

  • Report the performance: upgraded list to sellable grade product, Simple fixed list
  • Cost saving analysis by product grade
  • TAT analysis


Management of QC staffs from NEOVIA

  • Manage the performance of staff – training on processes and determining third party headcount needs in order to seek approval based on volume



  • Diploma or Degree from an accredited College or University relative to the position.


  • Proficiency in MS Excel, Power Point & Word as well as basic computing skills
  • Strong communication and analysis skills
  • The ability to plan, organize and prioritize multiple and simultaneous tasks and programs in a changing corporate environment


  • A minimum of 3 years’ experience in Electronic QC environment
  • Solid understanding of product return process and repacking
  • 3 -5 years experience as a Tier 1 Technician – with exposure DA and or CE Products required


Samsung is an equal employment opportunity employer.


Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate.  If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.


We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.




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