Samsung Electronics Canada

Desktop Support Administrator (12 month contract)

Job Location CA-ON-Mississauga
Posted Date 1 month ago(1/19/2018 9:22 AM)
ID
2018-2097
# of Openings
1

Overview

 

Inspire the World, Create the Future.

Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung.

 

Desktop Support Administrator (12 month contract)

 

The Desktop Support Administrator will join the Desktop and Network Support team in supporting all Samsung Electronics Canada offices and its approximate 600 employees. The incumbent will be responsible for the configuration and setup of computer equipment for new hires, as well as respond to help desk inquiries. Teamwork is vital to success, but it is expected that assigned tasks are completed with limited reference to colleagues or management

Responsibilities

  • Configuration and setup of computer equipment for new hires
  • Responding the help desk calls and ensuring prompt resolution to reported issues
  • Inventory management using our mobile asset tracking system
  • Replacing expired printer consumables
  • Documenting and escalating issues which are outside the scope of work
  • Liaise with Korea on new system implementation and roll out.

Qualifications

  • Degree or Diploma in Information Technology
  • The incumbent should have a strong understanding of Windows 7/8/10, Microsoft Office 2010 /2013/2016 applications including Microsoft Outlook.
  • Active Directory
  • TCP/IP networking
  • Multiple technical certificates which demonstrate this knowledge would be an asset
  • 1-4 years’ work experience in a desktop support or help desk position

 

Samsung is an equal employment opportunity employer.

 

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate.  If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

 

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

 

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